Frequently Asked Questions

Find answers to common questions about Gia Phát.

What is Gia Phát?

Is Gia Phát free?

Can I use Gia Phát on my phone?

What languages does Gia Phát support?

How do I sign up for an account?

I forgot my password, what should I do?

Can I change my personal information?

How do I delete my account?

How many family trees can I create?

Is there a limit to the number of members in a family tree?

What kinds of relationships can I add?

Can I upload photos for members?

How do I delete a member?

How do death anniversaries work?

Does the system automatically remind me of death anniversaries?

Can I add notes to a death anniversary?

How do I invite others to join the family tree?

Can I turn off sharing at any time?

Can invited members edit the family tree?

Is my family tree data secure?

Does Gia Phát use my data for advertising?

Can I request deletion of all my data?

Can't find the answer you need? Contact us for support.

Email: [email protected]